Product: Treasure Garden Akz13 Patio Umbrella Clear all filters (4 of 4 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have a AKZ13 octagonal umbrella and the crank cord has broken. I found a replacement cord and instructions on line but cannot get the crank mechanism out of the umbrella pole. What should have been a simple repair has turned into a nightmare. The product is not...
Read more
TreasureGarden
TreasureGarden
Treasure Garden Verified Representative

Please send photos and a thorough explanation of what is happening to nicole@treasuregarden.com and we can see how to make your umbrella whole again. Thank you. Nicole Kinder,...

1.3
Product
Treasure Garden Akz13 Patio Umbrella
#1268723
I'm at a loss for words because I've received no support or direction on a common problem I'm having with my $1400 AKZ13 umbrella. One of the rivets broke off from the arm and nobody can seem to give me direction on how to fix it or at the very least the name of a...
Read more
TreasureGarden
TreasureGarden
Treasure Garden Verified Representative

I apologize that you are not receiving support regarding your AKZ13. Please provide photos of the part that is needed to nicole@treasuregarden.com along with who you purchased...

Product
Treasure Garden Akz13 Patio Umbrella
#1265359
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
Poor quality and very expensive 13' Treasure Garden Canopy
We purchased the AKZ Treasure Garden 13' canopy 1 year ago. Art Van furniture seems disinterested in standing behind product. The rivets on 1 of the arms posed off. The unit is still under warranty (2 year manufacturers) but no help. The rope which operates the...
Read more
TreasureGarden
TreasureGarden
Treasure Garden Verified Representative

Hello, Thank you for contacting me. I am glad I was able to help resolve this. Please let me know if anything further is needed. Regards, Tiffany

Boyne City, Michigan
Product
Treasure Garden Akz13 Patio Umbrella
I liked
  • Shade
  • Easy to use
I didn't like
  • Cost to replace canopy
#1078690
I've had my AKZ13 cantilever umbrella for two years. The canopy is no shredding in the middle of this summer 2016. We cover our umbrella after summer months we close it when it's windy and we care for it very well. The mechanics are working just fine. And we like the...
Read more
TreasureGarden
Anonymous
Treasure Garden Verified Representative

My recommendation would be to go back to the dealer you purchased the umbrella from to see if the canopy is still under warranty. Depending on which fabric you purchased they...

1.0
Product
Treasure Garden Akz13 Patio Umbrella
I liked
  • Designs of poles - easy to use
  • Easy to use
I didn't like
  • Quality of canopy
  • Cost to replace canopy
#897624