Treasure Garden - I have a 2015 garden treasure 11 foot offset umbrella model number YJAF819 or in the crank inside the handle broke so I can’t put the on Brola up or done I need replacement parts for the crank and sha
The crank handle broke off because of the inferior metal used in the manufacturing very weak
Reason of review: Bad quality.
Monetary Loss: $297.
Preferred solution: Tell me if I can buy a replacement crank and shaft for that model umbrella.
Treasure Garden Pros: I like the umbrella until the handle broke.
Treasure Garden Cons: I did not like how weak the handle was.
Location: Pittsburgh, Pennsylvania
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Please send photos of your umbrella to info@treasuregarden.com along with pictures of the broken part and we can see how we can assist you.
Please confirm what umbrella you have as your e-mail says Treasure Garden, but it also says Garden Treasure. We are two different companies and YJAF819 does not equate to a Treasure Garden model. To contact Garden Treasures please call 800-643-0067.