The main cord that deploys the umbrella has broken. Treasure Garden does not offer parts or support on their web site. You would at least think you could get PDF instructions on how to fix their expensive products and buy parts. I bought this umbrella at Rogers Garden...Read more
Two months ago, I purchased Treasure Garden furniture covers for my firepit, chairs and cantilever umbrella. Within a month I noticed that the firepit cover was already fading. I've attached the photo taken at the 1 month mark. It's now been two months and the fading...Read more
When putting together a Cushioned Ottoman (model FCS60427F) for my daughter I discovered two of the 8 supplied bolts/washers were missing. Called the customer service number and was informed that the Ottoman bought at Lowes was out of stock and I could return it and...Read more
Treasure Garden - Part for umbrella
I have an umbrella made treasure garden - obravia One arm brook its 54" end to end can I get another to thread back in. It was expensive and just bought it , bought it from Labadies in Trenton, mi- they said there was nothing they could do. I'm retired now and money is hard to come by now
Treasure Garden - Overpriced ***
We have had our umbrella LESS than a year. Crank that opens umbrella comes unscrewed constantly and nownits stuck in the open position. Even on tightest settinthebwond still blows the umbrella from the position we set it at. Piece of ***.
Shade Product Review
Cord broke American sales does not repair, nor do they have any idea who can help me. Why stock this junk if you won't stand behind it.
Umbrella Handle Review
I bought a 10 cantelever umbrella and the handle keeps falling off. The store I bought it from has no suggestions on how to fix. Very frustrating!!!
What a rip-off purchased Treasure Garden 10 foot Cantilever patio umbrella, after 3 seasons the cord that raises the umbrella broke.......just like all of the other frustrated owners with broken cords the retailers refuse to provide warranty service and will not even...Read more
We purchased the AKZ Treasure Garden 13' canopy 1 year ago. Art Van furniture seems disinterested in standing behind product. The rivets on 1 of the arms posed off. The unit is still under warranty (2 year manufacturers) but no help. The rope which operates the...Read more
Boyne City, Michigan
- Easy to use
I didn't like
- Cost to replace canopy
My husband and I purchased the Garden Treasures 11' offset umbrella 2 years ago. The cord that works the pulley and the handle broke last week. We paid almost $300 for it. The replacement part is around $100 & over $100 to ship it. We took care of the umbrella and...Read more
I have had two of these umbrellas in the last 3 years. The lights go out all of the time and there is no way to fix them. They work one minute and not the next. The LED is great when the umbrella works but very frustrating because they go out and that's it - worthless....Read more
We have the 13' octagon cantilever umbrella. I would not recommend buying this. It frequently gets stuck trying to open it and the bar comes off the track all the time. It was $1,500 and is only 4 years old. In the process of trying to get service for it. Poor quality...Read more
Have a set- hayden island. Only 15 mo. Old and the powder coat is fading and rusting. The tilt umbrella, where you push to tilt has broken in two pieces and the spring fell out. Company only warrants for 1 year. Whats wrong with these companies that don't stand behind...Read more
Although I like the overall design of the cantilever umbrella, the poor quality and lack of replacement parts makes it an extremely bad purchase. The purchase price was approximately $1100 and the canopy disintegrated in less than two years. Now, it's impossible to...Read more
- Design of umbrella
I didn't like
- Quality of canopy and availability of replacement parts
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